May 6th Updates From The Club
We’ll Be Ready When You Can Come Back!
We hope that you and all your loved ones are doing well and taking the steps to remain safe in our community.
Our Team has been busy responding to member e-mails and surveys, creating fantastic content for the WOAC at Home page and our facilities crews have been able to be on site making adjustments and improvements to the Club for your return!
Answers To Your Top Questions:
- Membership: All membership plans remain on a no fee freeze for the month of May as we await further guidance about a reopening schedule.
- Cleaning: The entire facility has gotten a deep cleaning over the first couple of weeks we were closed and we will be going back over all of the areas again prior to reopening.
- Staff: Currently we are paying all of the Club Staff and hope to continue to do so for as long as possible.
- New Regulations: We have been working with clubs across the world to start mapping out what the club experience will be when we are able to reopen. As the guidelines are established for MA, we will have separate newsletters with our plans of action.
We’re here to answer your individual questions and would love to speak with you. It might take a day or two, but we will get back to everyone! Please shoot us an email at membership@waverleyoaks.com
Here is a sneak peak at what we have been up to:
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All of the Small Equipment and Mats Got Deep Cleaned! |
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Spacing Out the Equipment for Physical Distancing Guidelines |
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Protective Barriers in Each of the Steam Rooms |
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New Inspiration in our Accelerate Studio |
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Overhead Lights Installed Over Makeup Stations |
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Fresh Paint Around the Club Including the Kids Chalk Wall. |
March 17,2020
We hope that all of our members and their families are healthy and taking the steps necessary to remain so. These are challenging times and our daily lives seem to be changing moment by moment.
It was a difficult decision to close the club and we greatly appreciate all of the support we received from members throughout the decision making process. While we wish the club could continue to be a resource to our community, we also understand the severity of this situation and the appropriate actions have been taken.
In the past couple of days we have received many e-mails and we are doing our best to respond to them as promptly as we can. There have been a few consistent questions that have been coming in to us and we wanted to take an opportunity to answer them for all members since it might be on your mind as well.
- At the time of closure of the Club we had no reports of any use of the facility by someone who had tested positive for COVID-19. Our decision to close the club Sunday night was based on the recommendations from government officials and an abundance of caution.
- All of the active memberships here at the Club were placed on an immediate freeze as soon as the decision to close the club came about. Members will not be billed for their April installment
- When we get closer to a potential reopening date we will send out details related to how we will handle the lost time in March and how the billing cycle will resume.
Until we can reopen the facility, we plan on providing our members, and our community, with as much content as we can to help you stay active and well while you are at home. Our wonderful team of Instructors and Trainers are actively creating videos that we will be making available to everyone on our website and Facebook page.
Thank you again for your patience, support and understanding as we all work through this together!
March 15, 2020
Based on the orders put forth by Governor Baker just a short time ago, the Club will be closing at 8pm this evening (March 15th) and will remain closed until a time is deemed safe to return to gathering in places in our community.
We are sure you have many questions and we will be sending out updates over the coming days to address those concerns.
Thank you for your support and patience as we went through the various stages of the decision making process. The most important thing to us has been, and will always be the health of our members and staff.
Please be well, take all precautions for yourself and your families and know that we are here for you no matter what the situation. We will get through this together and look forward to the day we can reunite as a community when the time is right.
Please continue to monitor your email for updates from us, our Facebook Page and the this webpage for additional information.
The Management Team here are available to answer any questions that you have. Please feel free to contact us directly and we will be back in touch as quickly as possible.
Adam Healy, General Manager adamhealy@waverleyoaks.com
Kathy Arena, Membership Director kathya@waverleyoaks.com
Jon Mack, Fitness Director jonm@waverleyoaks.com
Heather Healy, Programming Director heatherh@waverleyoaks.com